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B-TRNSFRMD offers comprehensive omnichannel CX solutions integrated with powerful platforms like Freshservice to help organizations modernize their customer support and enhance the overall customer experience. Their in-depth assessment evaluates existing CX ecosystems and provides actionable insights to deliver customized, right-fit solutions. By leveraging Freshservice and other innovative technologies, B-TRNSFRMD’s omnichannel CX approach streamlines operations, improves workflow efficiency, and drives digital excellence. Partnering with B-TRNSFRMD empowers companies to revolutionize their global customer service — as demonstrated by a leading financial services company that successfully implemented a comprehensive omnichannel strategy to overcome communication gaps and operational challenges